Optima 8020-164-FFP RedTop Group 35 Starting Battery

I purchased this battery in March of 2008 and the battery is now dead as of January 2009. I contacted Optima to attempt to arrange a warranty exchange, and they passed the buck by directing me to contact Amazon, to which I was told that they would not honor a warranty exchange, or refund on account of the shipping restriction they have on this item. I am now stuck with a $150 paperweight on my workbench, and have since replaced my battery with an OEM style replacement battery from my local auto store that will actually honor my warranty should I need to use it.

Optima batteries are excellent products that nary have any problems, but I will *NEVER* purchase another Optima product based on the lack of customer support that I received.

This product shipped from Amazon with no padding at all. It was cracked in several places, and some pieces of the plastic casing had broken off completely. It was no longer a sealed battery and was certainly not usable. I can't imagine this battery, which weighs nearly 40 lbs, ever surviving a trip through the mail without padding.

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I refused to accept delivery of this item. It was shipped with absolutely no protection. No padding, no box, nothing but a wrap of plastic to hold the spacer in place. The shipping labels were stuck directly to the bare battery. One entire lower corner was destroyed, broken plastic all the way into the actual cell. Since this is a gel cell type battery, no liquid leaked out, but I certainly was not going to accept a battery with a hole in the actual cell. These may be wonderful batteries, but shipping totally unprotected is idiocy.

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This is a great battery, however the people at Amazon were giving me much trouble for something that was their own fault. Either way, the battery is with me, although it arrived in a broken box!

Also, This battery DOES fit the Subaru WRX, this is the correct battery (8020-164), although all the other information on this page is incorrect (which I found out after talking with Optima themself)

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Battery died after 20 months. After calling Amazon I discovered that Amazon does not honor any warranty on this battery. Optima doesn't either! Local shops don't either! I had to replace the battery locally, but next time I'll at least have a warranty. DON'T BUY THIS BATTERY ON-LINE!!!!!