Koolatron P9 Traveler III 9.8-Quart Electric Cooler/Warmer, Grey

bought this cooler as a gift for my husband. he is on the road all day and tired of drive-thru. he was using a regular cooler and the ice packs just wouldn't keep drinks cool all day on the blistering hot days. my husband loves this electric cooler. he does not pre-chill the cooler before packing it, but all food and drinks placed in the cooler are pre-chilled. he does not have to add ice packs, the cooler does the job. my husband's only negative comment is he wishes the power cord was a little longer.

1st cooler was received damaged, but i called customer service and i had the replacement in 3 days. no cost to customer to return the damaged one.

Very disappointed in this product. The first time I used it the plastic hinge on the lid became distorted. The lid is difficult to open.

The instructions was a single page and though written in English, were not clear. It took me a while to figure out how to make it cool or warm. It stopped cooling after one use and I had it plugged in correctly.

The provided strap was unattached. No Instructions were included on how to attach the strap. Also, the strap is a cheaper version of what is displayed on the packaging.

I'll go back to my old ice cooler.

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This cooler is a great product, no problems w/ the quaility of it. It was smaller than what I needed. I made several attempts to return & exchange for a larger model. I requested 3 times a return thru email ( as directed). With no reponse from the shipper. Extremely dissapointed with customer service!

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They really need to have thermostats on this. That said, it works, it works well, and it does what the advertisement says it will.

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The P9 Koolatron works well and is the size I wanted. But the fan noise is excessive, very irritating. I bought a $5 CPU fan from a computer store

and modified it and replaced the fan that came with the cooler. It is now much quieter and it works well. The manufacturer should put in a better fan.

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