I have had this tool over a year now and before I bought it, I had read some reviews with bad comments about updating this product. It is a hard product to update but I have some information as how to update it. I got this info from actron's support people. I was told to go to otctools.com, select support and then downloads. When you get there you will find a drop down menu and you will want to select 3111 and down load it. Its a big file about 321 mega bytes. I ran the program with my actron cp9580 hooked up to my pc. I selected to update the Otc suite and It recognized my actron and updated to the 4.0 scanning suite found on actron.com. The whole otc program converted to the 4.0 scanning suite and I was then able to update my Actron. The update Is great because not only does it go to the later veheicles it will detect them automatically. I did this after spending a few hours on Actrons website downloading scanning suite 4.0 and following the details as how to update it there. Believe me this works. I went out and put it on my wifes car which is a 2009 and it detected her vehicle with ease and no more selecting domestic, year and make of vehicle etc. I have used this tool a few times now and it works great. My email address is rlg@yrless.net in case you may have any questions.
Furthermore, it has produced "undefined Diagnostic Trouble Codes". Undefined is right! I have a complete set of factory service manuals that have no reference to the DTC displayed on the 9580A and no forum I've found references it. After resetting the codes and performing the drive cycle, it would never 'make ready' one component and still displayed the undefined DTC; even after passing a state inspection where the print out said this component was 'OK' and no Diagnostic Trouble Codes existed. This was true whether I selected the vehicle from the 9580A predefined list or reverted to Global OBDII/EOBD settings. Fixing real problems is bad enough, but chasing down phantom codes and false "incomplete component' status indications can really drag you down.I guess I'm kind of picky when it comes to tools and testers for my vehicles. I have a 2012 FORD F-150 (EcoBoost Engine), and really didn't "need" a code scanner to diagnose a particular problem. However I try to stay up with what technology is available for the backyard mechanic. Additionally, I have not had good experiences at the dealership as far as diagnosing engine issues. So my first line of defense FOR MY OWN KNOWLEDGE was to buy a good code scanner, that would tell me more than just what is causing the check engine light to display.
The Actron CP9580A Enhanced Scanner did just that. It goes WAY beyond the check engine light, giving you real time data on how your engine is performing . . . or not performing! And if a problem is developing, I would rather be proactive and do the research myself, rather than have the dealership tell me a laundry list of techno-talk that may or may not be entirely true. The Actron CP9580A Enhanced does everything it is advertised to do.
Worst case scenario . . .with the Actron CP9580A Enhanced and a little creative internet research plus some common sense, you should be able to understand what is ailing your car, and not appear like a total moron when you do have to go to the dealership. At best . . . with a little mechanical savvy and the Actron CP9580A Enhanced you will be able to do most repairs yourself, and perhaps proactively detect when something is going wrong before you get stranded. I would recommend the tool to anyone, and would buy it again. It worked perfectly on my truck, and I've already used it on several of my friends vehicles as well who were amazed by the "Code Connect" feature which tells you exactly what to do to fix the problem yourself, in EASY TO UNDERSTAND dialogue. It's a little pricey, but who wants to pay the dealership for a service and repairs you can do yourself. Save your money for a romantic dinner or new boots and a good haircut.I like the scanner it worked just great,found the problem code po133 witch is O2 Sensor Circuit Slow Response (Bank 1 Sensor 1, replaced the sensor and all's well. BUT I HAVE HAD NOTHING BUT TROUBLE WITH THE SOFTWARE SCANNER SUITE 4.0.
loaded software and could not print from the printer.fixed printer,software hangs up windows 7.
i wrote tect support about the com ports messing up my computer and my printer not recognized by windows 7 .asked what to do and how to fix it so both would work at the same time.
why would you have a usb cable that has to work on a com port ,most new computers dont have serial port so the new scanners have usb cables..
and this is his responce "Not that I'm a computer genius, but my recommendation is to put your printer on the com port it originally was in" like i checked the ports before i loaded the scanner program come on men !!! if this is all the tect support you have we are in troubleI bought the scanner to help me diagnose a "Check Engine" light warning on my 2006 Toyota Corolla. The scanner directions are adequate and the scanner is easy to use. The scanner read the ECU diagnotic code and advised that the issue had to do with a lean engine combustion issue. The scanner provided a number of possible scenarios that could result in this code. I went after the simplest first, which was cleaning the Mass Air Flow (MAF) sensor. Pulled the sensor, cleaned it.....problem solved for no additional cost. The scanner has more capability than I have explored T this point, but so far this device has met my expectations.
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