I do know that installing the Viper 791vx security system is a big job. If you happen to purchase the security system online to get the lower price you may want to re evaluate your decision. Because even if you happen to find a qualified installer for DEI products that's a certified retailer for DEI products or just any installer. You have to pay for the install that ranges from about $150.00 to $200.00 for install you get no Warranty. I mean NO Warranty. This also applies to the $150.00 to $200.00 installation service fee that you just paid to have it installed. They won't even certify their own install. So if you by chance had some problems with your security system. You have no clue if it's the install they did or the security system itself. So you would have to pay the installer to diagnose your security system. This also applies when you take it to a qualified DEI installer. I have personally only had two problems with my system since I purchased it but the warranty covered it. But this is only two of the problems I had with my security system unit. All the other eight times that I had to take it back to the qualified DEI installer to fix my security system. It always turned out to be an installer error. The main problem I had was the antenna. Sometimes the Viper 791vx wouldn't read the remote. The Viper 2-way remote would just keep beeping telling me that it's not able to talk to the brain of the 791vx Also in some cases it would do what you wanted but the remote is not showing any of the commands that you did. It would just keep beeping because it was sending the signal to the brain of the 791vx but not receiving the signal back to the 2-way remote model 479v. I found that the wiring of the antenna or a loose or bad connection could have caused this from the connection to the antenna over a period of about one month or two.
Also the main problem is the 2-way remotes these remotes require some extra attention. Just think of the 2-way remote (479v) is your first-born. The Viper 479v LCD 2-way remote is very sensitive but they don't really tell you that when you're purchasing it. The merchant just gave me examples like if you lose your remote or jump into the pool with your remote exc. At that time the replacement remotes where only about $80.00 and they had a lot in stock. For some reason the cost went to $150.00 to $180.00 WOW! This 2 WAY remote let's me know that commands I have sent have been received. It alleviates a lot of guesswork. At a glance, I know if my doors are locked/unlocked, if the car is running (remote start) or not. If the alarm is triggered, it even shows me the zone that was triggered when the alarm was tripped (it actually shows which door/window has been opened/broken, or if the car was hit). But to have it double in price why?
For those of you who don't need the 2-way function, its important to know that you can program one-way remotes (much less expensive) to work with the alarm brain too. I strongly suggest having extra remotes for every alarm. You should also know to locate your valet button in case you have to bypass the alarm without a (working) remote. The model number is 472. It totally overpriced for what it does and that's just the basic functions. The 472 remote doesnt page you back telling you if the alarm is going off. But the price range is $90.00 for the 472 remote.
I too have found customer service to be a joke at DEI, they are no help at all and I had to solve the problem on my own. The only reason I found out about the 472 remote was from searching on Amazon. DEI and the merchant didn't even offer or suggest it for me as an option. I told them I needed my alarm in anyway to work A.S.A.P. But the alarm itself is great!
I Hope this help you out?Works great no problems. However the instructions listed on the back of the remote are incorrect and will make it a hassle to get the remote to work properly. Here is the correct way to program this replacement remote. Open driver side door and leave it open until your done programming 1. turn ignition to on position
2. press valet button 1 time then press again and hold this time
3. siren will chirp once
4. press the unlock button on your new remote
5. you should then hear a confirmation from the siren and you are done, just make sure everything works after.cant beat the price and worth doing it yourself why pay an installer money when you can do it yourself.
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this transmitter was a replacement for me . I was able to program the transmitter with out any difficulty. I read the instruction that came with the devcie.Read Best Reviews of Directed Electronics 479V Viper Responder Transmitter Here
All I have to say is it sucks! I have bought two of the 479V remotes and they have both crapped out on me. Not to mention, I tried calling Viper Alarm systems and their customer service sucks because they won't even return your calls. They don't insure their remotes either. The new remotes are around $100.00 and it's a waiste of money... DON'T BUY THEIR CAR ALARM SYSTEMS!... it will just keep breaking on you.Want Directed Electronics 479V Viper Responder Transmitter Discount?
This is a very good item and it is just as it was described. I would recommend it to a "T".
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